Privacy Policy

1. Introduction

Welcome to Fingenn Technologies ("we," "our," or "us", “Fingenn”). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.fingenntech.com (the "Site") or engage with our technology consulting services.

As a trusted partner to banking, financial services, and insurance institutions, we understand the critical importance of data privacy and security. This policy reflects our commitment to maintaining the highest standards of data protection.

2. Information We Collect

Information You Provide to Us

• Contact Information: Name, email address, phone number, company name, job title
• Business Information: Company size, industry sector, technology needs, project requirements
• Communication Data: Messages sent through contact forms, email correspondence, meeting notes
• Professional Information: LinkedIn profile, professional background (if provided)

Information Automatically Collected

• Usage Data: Pages visited, time spent on Site, access times, browser type
• Device Information: IP address, operating system, device type
• Analytics Data: Referring website, search terms used to find our Site
• Cookies: Session information, preferences (see Section 5)

3. How We Use Your Information

We use collected information to:

• Respond to inquiries and provide requested information about our services
• Deliver consulting services and maintain client relationships
• Send relevant updates about BFSI technology trends and Fingenn solutions
• Improve our website and service offerings
• Comply with legal obligations and protect our legal rights
• Analyze usage patterns to enhance user experience
• Prevent fraudulent or unauthorized access to our systems

4. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in these circumstances:

• Service Providers: With trusted third parties who assist in operating our website and delivering services (under strict confidentiality agreements)
• Legal Requirements: When required by law, court order, or government request
• Business Protection: To protect Fingenn's rights, safety, or property
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Consent: When you explicitly agree to sharing for specific purposes

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Maintain session state and remember preferences
• Analyze Site traffic and usage patterns
• Improve Site functionality and user experience

You can control cookies through your browser settings. Disabling cookies may limit certain Site features.

Types of Cookies We Use:

• Essential Cookies: Required for Site functionality
• Analytics Cookies: Help us understand Site usage (Google Analytics)
• Preference Cookies: Remember your settings and choices

6. Data Security

We implement industry-standard security measures to protect your information, including:

• SSL/TLS encryption for data transmission
• Secure data storage with access controls
• Regular security assessments and updates
• Employee training on data protection
• Incident response procedures

While we strive to protect your information, no internet transmission is completely secure. We cannot guarantee absolute security but commit to promptly notifying affected users of any data breaches as required by law.

7. Your Privacy Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request removal of your personal information
• Portability: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restriction: Limit how we process your information

To exercise these rights, contact us at privacy@fingenntech.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing personal information.

9. International Data Transfers

If you access our Site from outside the United States, your information may be transferred to and processed in the United States. By using our Site, you consent to such transfers.

10. Children's Privacy

Our Site and services are not directed to individuals under 18. We do not knowingly collect information from children. If we learn we have collected information from a child, we will promptly delete it.

11. California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information
• Right to opt-out of the sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising privacy rights

12. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending email notification for significant changes

Continued use of our Site after changes constitutes acceptance of the updated policy.

13. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact:

• Fingenn Privacy Team
• Email: legal@fingenntech.com
• Website: Fingenn

For general inquiries: info@fingenntech.com

14. Data Retention

We retain your information for as long as necessary to:

• Provide requested services
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

Marketing contact information is retained until you opt-out. We periodically review and delete unnecessary data.